Professional Summary
Technical Skills
☁️ Cloud Platforms
AWS (EC2, EKS, VPC, IAM, ECR), Azure (DevOps, AKS, VMs, Azure OpenAI)
🐳 Containers & Orchestration
Docker, Kubernetes, ArgoCD, Helm
🚀 CI/CD
Jenkins, GitLab CI/CD, GitHub Actions
🏗️ Infrastructure as Code
Terraform, Ansible
📊 Observability & Monitoring
Prometheus, Grafana, ELK/EFK Stack, AppDynamics, ThousandEyes
💻 Programming & Scripting
Python, Bash, Shell Scripting, Java
🐧 Operating Systems
Linux (RHEL, Ubuntu, CentOS), System Administration
🔧 Tools & Services
Git, GitHub, GitLab, Apache Kafka
Professional Experience
Site Reliability Engineer
- Maintain 99.99% uptime for Cisco Webex Meetings platform, managing 50+ Kubernetes clusters across 8 global data centers serving 100M+ users
- Automate CI/CD workflows using Jenkins, GitLab CI/CD, GitHub Actions, and ArgoCD, reducing deployment time by 40%
- Design and implement 25+ Grafana dashboards tracking service availability, error rates, latency percentiles, and capacity metrics
- Leverage AppDynamics for end-to-end transaction tracing; utilize ThousandEyes to monitor global endpoint reachability across 15+ regions
- Reduce MTTD by 40% and MTTR by 35% through proactive alerting and automated runbook execution
- Develop 20+ Python and Bash automation scripts saving 15+ hours weekly in manual operations
- Conduct root cause analysis (RCA) for 100+ production incidents, implementing preventive measures reducing repeat incidents by 60%
- Built and published "Copilot Chat History Search" VS Code extension on VS Code Marketplace
- Lead AIOps initiatives integrating ML models for anomaly detection and intelligent alerting
Software Engineer
- Developed 10+ enterprise Java applications leveraging AWS SDK for cloud-native integrations
- Built and maintained CI/CD pipelines using Jenkins and Docker, achieving 95% deployment success rate
- Designed and deployed production-grade Kafka clusters processing 500K+ messages daily on Kubernetes
- Built intelligent PDF Q&A chatbot using LangChain and LLM models with 85% query accuracy
- Integrated Hugging Face models for NLP tasks, reducing document processing time by 50%
- Collaborated with cross-functional teams to optimize deployment workflows, reducing release cycles by 30%
Associate Software Engineer
- Provisioned and managed Azure cloud infrastructure using Terraform, reducing provisioning time by 60%
- Containerized 15+ Kafka applications using Docker for consistent deployment across environments
- Implemented configuration management solutions standardizing infrastructure across 3 environments
- Developed 10+ RPA automation workflows using UiPath, automating 200+ hours of manual tasks monthly
- Participated in agile development cycles with 95% sprint completion rate
Key Projects
☁️ Cloud Instance Manager (CIM)
Enterprise AWS EC2 instance management platform with Spring Boot backend. Features JWT authentication, role-based access control, and multi-region AWS resource management including instance lifecycle, security groups, and EBS volumes.
🔍 Copilot Chat History Search (VS Code Extension)
Developed TypeScript-based VS Code extension enabling local search and navigation of GitHub Copilot chat conversations. Published on VS Code Marketplace.
🤖 PDF Q&A Chatbot (AI/ML Application)
Built intelligent conversational AI chatbot using LangChain framework and LLM models for PDF document analysis. Features document chunking, embedding generation, and vector store for semantic search with context-aware responses.
📊 SLO Dashboards & Observability Platform
Designed and implemented SLO/SLI dashboards in Grafana for tracking service reliability metrics. Includes error budget burn-rate alerts, availability tracking, and Prometheus integration with custom PromQL queries.